Returns Policy

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, no marks or scuffs and in its original packaging. You’ll also need the receipt or proof of purchase. If the item is being returned due to damage/error then the return postage will be covered by us. 

To start a return, you can contact us using the Contact Page. Once your return has been accepted, instructions on how to return the item will be provided. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question using the contact form on the website.

Damages and issues
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to request a return for the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.